Bellavista Design Group - Bespoke Italian Furniture Florence

Bellavista Design Group ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our site and use our services. This Privacy Policy describes how we collect, use, and share information about you when you access or use our online platform, including our website and related services. We are located at 12 Via dei Fabbri, Floor 3, 50122 Florence, Tuscany, Italy.

What Information We Collect

We collect information in the following ways:

Information You Provide to Us: We collect information that you provide directly to us, such as when you:

Contact us with inquiries. This may include your name, contact information, and the content of your message.
Request a quote or proposal for our services. This may include your name, contact information, project details, and budget information.
Engage in a transaction with us for bespoke furniture design, artisanal craftsmanship, interior design consulting, project management, or furniture restoration. This may include your name, billing and shipping address, payment information, and details about the furniture or design project.

Information We Collect Automatically: We automatically collect certain information when you access or use our site, such as:

Log Data: This includes your IP address, browser type, operating system, referring website, pages visited, and the dates and times of your visits.
Cookies: We may use cookies to enhance your experience on our site. Cookies are small data files stored on your device that allow us to recognize you and remember your preferences. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features on our site.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our services: We use your information to respond to your inquiries, provide you with quotes and proposals, manage your projects, and deliver our services.
To personalize your experience: We use your information to tailor your experience on our site and to provide you with relevant content and recommendations.
To communicate with you: We use your information to communicate with you about our services, projects, and other updates.
To comply with legal obligations: We may use your information to comply with applicable laws and regulations.
For business purposes: We may use your information for internal business purposes, such as data analysis, auditing, and improving our services.

Sharing Your Information

We may share your information with the following categories of recipients:

Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, website hosting providers, and marketing agencies. We take steps to ensure these service providers protect your data.
Business Partners: In some cases, we may share your information with our business partners to provide you with certain services or products.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred to the acquiring entity.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Using encryption to protect sensitive data.
Implementing access controls to limit who can access your information.
Regularly monitoring our systems for security vulnerabilities.

Your Rights

You have certain rights regarding your personal information, including the right to:

Access your personal information.
Correct inaccurate or incomplete personal information.
Erase your personal information.
Restrict the processing of your personal information.
Object to the processing of your personal information.
Data portability.
Withdraw your consent to the processing of your personal information (where applicable).

To exercise these rights, please contact us at 12 Via dei Fabbri, Floor 3, 50122 Florence, Tuscany, Italy.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

International Data Transfers

As we are located in Italy, your information may be transferred to and processed in other countries. We will take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site. Your continued use of our site after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy, please contact us at 12 Via dei Fabbri, Floor 3, 50122 Florence, Tuscany, Italy.